Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Evaluate operational efficiency and effectiveness Using primarily Azure Dev Ops (ADO) Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs Analyze, defin

Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Evaluate operational efficiency and effectiveness Using primarily Azure Dev Ops (ADO) Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs Analyze, defin

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Full life cycle project management o Establish and lead project teams o Develop project plan/scope/schedule/cost/communications o Procure and/or manage resources/timelines/deadlines/quality o Risk, Issue and Change management o Ensure successful project implementation o Scope of responsibility Apply engineering principles into the design and enhancement of new and existin

Full life cycle project management o Establish and lead project teams o Develop project plan/scope/schedule/cost/communications o Procure and/or manage resources/timelines/deadlines/quality o Risk, Issue and Change management o Ensure successful project implementation o Scope of responsibility Apply engineering principles into the design and enhancement of new and existin

Full life cycle project management o Establish and lead project teams o Develop project plan/scope/schedule/cost/communications o Procure and/or manage resources/timelines/deadlines/quality o Risk, Issue and Change management o Ensure successful project implementation o Scope of responsibility Apply engineering principles into the design and enhancement of new and existin

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif